Terms & Conditions
The terms and conditions set out below (“Conditions”)
are legally binding on You as a customer (“You” or “Customer”)
and apply to (1) You using the website www.theclassicwatchcompany.com (“Website”); and/or (2) any registration (“Registration”) by You
of personally identifiable information with Martin Kaye Watches Limited trading
as Classic Watch Company (hereinafter referred to as “CWC”); and/or (3)
You providing an antique watch or watches and/or jewellery (“Goods”) to
CWC; and/or (4) if applicable, a valuation (“Valuation”) of the Goods by
CWC; and/or (5) You entering into any agreement for the sale (“Sale”) of
Goods to CWC.
1
Requirements for Use
You warrant to CWC that:
1.1
You have good and marketable
title to the Goods You provide to us;
1.2
You are a resident in the
European Union and are eighteen (18) years of age or older;
1.3
You have full authority to
provide and sell the Goods;
1.4
the Goods in any
Sale
are free from all
encumbrances, liabilities and adverse claims of any nature and type whatsoever,
implied or otherwise;
1.5
the Goods do not result from
any illegal activity in the
United
Kingdom
or in any other country;
1.6
You are the legal owner of any
and all Goods provided by You to CWC (CWC may, without prejudice, ask You to
provide proof of ownership of the Goods);
1.7
the Sale (which is initiated by
You) will not cause CWC to breach any applicable law of the United Kingdom or
any other country including but not limited to any anti-terrorism law or anti-money
laundering law; and
1.8
You are acting on your own
behalf without duress and not for the benefit of another person.
2
Shipping and Insurance
2.1
Once You have completed the
Registration (whether on the Website, over the telephone or on a duly completed
and returned hard copy form), we will send to You a prepaid Royal Mail bag (“Mail
Bag”).
2.2
All Goods You send to CWC must
either be sent in the Mail Bag or by a carrier that employs a system whereby
your package can be traced.
2.3
If You use the Mail Bag, You
should enclose with the Mail Bag a complete list of the contents of the Mail
Bag on the valuation form which CWC will provide to You with the Mail Bag.
2.4
If You use the Mail Bag, your
Goods will be insured up to a maximum value of two thousand five hundred pounds
(£2,500). This figure covers the entire
contents of the Mail Bag and is not per individual item. If You use the Mail
Bag and the Goods are lost or stolen prior to reaching CWC and You would like a
claim to be made against the carrier, immediately after you become aware that
the Goods are lost or stolen You must contact CWC at
mkroadshow@classicwatchcompany.com. Only Royal Mail tracking applications will be
acceptable proof to CWC that your Goods were mailed to CWC. CWC shall use
reasonable endeavours to submit the claim within 30 days of receiving such
acceptable proof from You.
2.5
If You wish to insure your
Goods for more than £2,500, You may do so either at your own expense or by
express prior agreement with CWC, who will then seek to arrange the increased insurance
via a different postal carrier. In the event that You do not use the Mail Bag
but use alternative packaging, it is your responsibility to insure your Goods
with the carrier. If You use alternative
packaging and the Goods are lost or stolen prior to reaching CWC and You wish
to make a claim against the carrier, You (not CWC) must make the claim. Only
Royal Mail tracking applications will be acceptable proof to CWC that your
Goods were mailed to CWC.
2.6
CWC reserves the right to
reject without explanation delivery of any package which appears to be damaged,
opened, or tampered with in any way. Any
such package will be returned with its contents to You without any liability to
CWC.
3
Checking the Goods on
Receipt
3.1
Subject to any exceptions made
by CWC in its absolute discretion, on receipt of your Goods CWC will only
consider Goods for Valuation that:
3.1.2
are of Appropriate Quality, as
defined in condition 3.2.
3.2
Goods will be of Appropriate
Quality provided that, in CWC’s absolute discretion, they are:
3.2.1
not materially rusted; and
3.2.2
not missing material parts; and
3.2.3
not irretrievably broken.
3.3
If the Goods received from You:
3.3.2
are not of Appropriate Quality;
and
3.3.3
CWC does not make an exception
in accordance with condition 3.1,
then CWC will not carry out a Valuation and will inform You of the
reasons by e-mail, telephone or post but CWC will be under no obligation to
return the Goods to You and conditions 4.1 and 4.2 will apply. For the purposes
of condition 4, the Appropriate Time will be the time at which CWC informs You
that it will not carry out a Valuation.
4
Returns and Disposals of
the Goods
4.1
If this condition 4.1 applies,
You may request that the Goods be returned to You at a cost to You of £20 to
cover the direct cost of processing, insurance and return postage (“Returns
Fee”). CWC must receive the Returns Fee in cleared funds within thirty (30)
days of the Appropriate Time (as defined in conditions 3.3, 5.2 and 5.3 as
applicable) before sending the Goods back to You. For the purposes of return
postage, your Goods will be insured up to a maximum value of two thousand five
hundred pounds (£2,500). This figure
covers the entire contents of the envelope and is not per individual item.
4.2
If this condition 4.2 applies
and:
4.2.1
You do not request within
thirty (30) days of the Appropriate Time that the Goods be returned to You; or
4.2.2
You do request that the Goods
be returned to You but You do not pay the Returns Fee within thirty (30) days
of such request in accordance with condition 4.1,
title to the Goods will pass to CWC and CWC will decide (in its
absolute discretion) how to dispose of the Goods.
5
Valuation, Offer and
Acceptance
5.1
Once your Goods have been
checked by CWC in accordance with condition 3, if approved they will then be
valued. In most cases, Valuation will
take two working days but this may vary and CWC accepts no liability for any
delay to the Valuation due to circumstances beyond CWC’s control.
5.2
CWC will make an offer (“Offer”)
in Pounds Sterling (“Offer Sum”) to You by telephone, email or in person
within twenty-four (24) hours of the conclusion of the Valuation. The Offer
may, at the discretion of CWC, be recorded. Upon your acceptance (oral or
written) of the Offer, a binding contract (“Contract”) will be created
and payment of the Offer Sum will be arranged by your chosen method (cheque,
bank transfer or cash) within twenty-four (24) hours. If You do not accept the
Offer, conditions 4.1 and 4.2 will apply and, for the purposes of condition 4,
the Appropriate Time will be the time at which You state (orally or in writing)
that You do not accept the Offer.
5.3
Once the Offer Sum has been
delivered to You, You are entitled to a seven (7) working day cooling-off
period (“Cooling-Off Period”) during which You can withdraw from the
Contract without penalty and without giving a reason. If You do choose to
withdraw from the Contract during the Cooling-Off Period, You must inform us in
writing and conditions 4.1 and 4.2 will apply. For the purposes of condition 4,
the Appropriate Time will be the date CWC receives such written notification of
withdrawal.
6
Data Protection
7
Limitation of Liability
THE CUSTOMER’S ATTENTION IS PARTICULARLY
DRAWN TO THIS CONDITION 7
7.1
This condition 7 sets out the
entire financial liability of CWC (including any liability for the acts or
omissions of its employees, agents, consultants, and subcontractors) to You in
respect of:
7.1.1
any breach of these Conditions;
7.1.2
any use made by You of any of
the services provided by CWC; and
7.1.3
any representation, statement
or tortious act or omission (including negligence) arising under or in
connection with these Conditions.
7.3.1
death or personal injury caused
by CWC’s negligence; or
7.3.2
fraud or fraudulent
misrepresentation; or
7.3.3
any breach of the obligations
implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply
of Goods and Services Act 1982; or
7.3.4
losses for which it is
prohibited by section 7 of the Consumer Protection Act 1987 to limit liability;
or
7.3.5
any other matter for which it
would be illegal or unlawful for CWC to exclude or attempt to exclude CWC’s
liability.
7.4
Subject to condition
7.2
and
condition
7.3
:
7.4.1
CWC shall not be liable for:
7.4.1.1
loss of profits; or
7.4.1.2
loss of business; or
7.4.1.3
depletion of goodwill and/or
similar losses; or
7.4.1.4
loss of anticipated savings; or
7.4.1.5
loss of goods; or
7.4.1.6
loss of contract; or
7.4.1.7
loss of use; or
7.4.1.8
loss of corruption of data or
information; or
7.4.1.9
any special, indirect,
consequential or pure economic loss, costs, damages, charges or expenses.
7.4.2
CWC’s total liability in
contract, tort (including negligence or breach of statutory duty),
misrepresentation, restitution or otherwise arising in connection with these
Conditions shall be limited to the lesser of:
7.4.2.1
75% of the certified appraised
wholesale value of your Goods, provided that they have been appraised within
the 90 days prior to delivery to CWC. CWC reserves the right to verify the appraisal document with an
independent third party;
7.4.2.2
the certified appraised market
liquidation value of your items;
7.4.2.3
the sum of five hundred pounds
(£500).
8 Website Material
8.1 While CWC endeavours
to ensure that the information on the Website is correct, CWC does not warrant
the accuracy and completeness of the material on the Website. CWC may make
changes to the material on the Website, or to the products and prices described
on it, at any time without notice. The material on the Website may be out of
date, and CWC makes no commitment to update such material.
8.2 The material on the
Website is provided “as is”, without any conditions, warranties or other terms
of any kind. Accordingly, to the maximum extent permitted by law, CWC provides
You with the Website on the basis that CWC excludes all representations,
warranties, conditions and other terms (including, without limitation, the
conditions implied by law of satisfactory quality, fitness for purpose and the
use of reasonable care and skill) which, but for these Conditions, might have
effect in relation to the Website.
9 Miscellaneous
9.1 CWC shall have no
liability to You if it is prevented from, or delayed in performing, its
obligations under these Conditions or from carrying on its business by acts,
events, omissions or accidents beyond its reasonable control, including
(without limitation) strikes, lock-outs or other industrial disputes (whether
involving the workforce of CWC or any other party), failure of a utility
service or transport network, act of God, war, riot, civil commotion, malicious
damage, compliance with any law or governmental order, rule, regulation or
direction, accident, breakdown of plant or machinery, fire, flood, storm or
default of suppliers or subcontractors.
9.2 CWC
may, from time to time and without notice, vary
these Conditions or any of the documents referred to in them and CWC advises
You to revisit the Website periodically to ensure that You are aware of the
current Conditions.
9.3 If any
provision of these Conditions (or part of any provision) is found by any court
or other authority of competent jurisdiction to be invalid, illegal or
unenforceable, that provision or part-provision shall, to the extent required,
be deemed not to form part of these Conditions, and the validity and
enforceability of the other provisions of these Conditions shall not be affected.
9.4 CWC may
at any time assign, transfer, charge, mortgage, subcontract or deal in any
other manner with all or any of its rights under these Conditions and may
subcontract or delegate in any manner any or all of its obligations under these
Conditions to any third party or agent.
9.5 These Conditions shall be governed by and
construed in accordance with English law. Disputes arising in connection with
these Conditions shall be subject to the exclusive jurisdiction of the English
courts.
Issue Date: 29 October 2009